Contact Us

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Phone: 07 5531 5651

Email: info@theritzresort.com.au

Address: 8 Philip Avenue, Broadbeach QLD 4218

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Location

The Ritz Resort is a 2 minute short walk from patrolled beaches, fine restaurants, shopping centres, Pratten Park and The Star Casino. The Gold Coast Airport is less than 20 km away.

Broadbeach is a great choice for travellers interested in Restaurants, Food and Shopping. 

Reception Hours

  • Monday – Friday 9:00am – 5:00pm
  • Saturday – 9:00am – 12:00pm
  • Closed Sundays and Public Holidays

 

Checking In

Check-in time is 2pm, after-hours check-in is available by requesting our After-hours Arrival Information from Reception prior to your arrival.

If you require assistance, staff are available 24 hours by pressing 9 on your apartment phone or pressing the red button near the front door. 

 

Checking Out

Check-out time is 10am. Late check-outs are subject to availability.  Please contact Reception to arrange late check-out.

 

Car Parking 

Secure parking is available for 1 car per apartment.  If you require additional car parking please contact Reception. There is visitor and street car parking available.

 

Terms & Conditions for Reservations

Cancellation Policy

STANDARD( Low Season): If cancelled or modified up to 8 days before date of arrival, no fee will be charged.  If cancelled or modified on/or less than 7 days from date of arrival, a fixed amount of $200 will be charged.  In case of a no show, the total price of the reservation will be charged. 

A Pre Payment of $200 is payable 7 days prior to your arrival.  Remaining balance is due 1 day prior to your arrival.  

School Holidays ( High Season):If cancelled or modified up to 15 days before date of arrival, no fee will be charged.  If cancelled or modified on/or less than 14 days from date of arrival, 50 % of the total amount of accommodation will be charged.  If cancelled or modified on/or less than 7 days from arrival date, full amount of accommodation will be charged.  In case of a no show, the total price of the reservation will be charged.

A pre payment of 50% is due 14 days prior to your arrival with remaining balance paid 7 day prior to you arrival.  

Long Stays (Over 14 nights):If cancelled or modified up to 15 days before date of arrival, no fee will be charged.  If cancelled or modified on/or less than 14 days from date of arrival, 50 % of the total amount of accommodation will be charged.  If cancelled or modified on/or less than 7 days from arrival date, full amount of accommodation will be charged.  In case of a no show, the total price of the reservation will be charged.

A pre payment of 50% is due 14 days prior to your arrival with remaining balance paid 7 day prior to you arrival.  

Please Note: The Construction of Signature will commence from the 1 June 2019 in the neighbouring property.