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Phone: 07 5531 5651

Email: info@theritzresort.com.au

Address: 8 Philip Avenue, Broadbeach QLD 4218

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Guest Registration - Please Complete
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We Require either Email or Address details
Please read these conditions carefully. Each person signing these conditions (“the Guest”) acknowledges and agrees that these conditions apply and extend to any person (also referred to as “Guest”) occupying or visiting the apartment or complex and/or using the facilities in the complex at the invitation of or with the authority of the Guest.
  1. Charges must be paid by bank transfer or credit card before occupancy commences unless special prior arrangements have been made.  A 1.5% surcharge applies to all credit card transactions.
  2. Occupancy starts and finishes on the dates shown on the guest registration form.
  3. DAMAGED OR MISSING PROPERTY: The Guest will be liable for payment of any charges incurred by any Guest together with all Replacements and necessary costs for any damage or loss to the apartment and its contents Or the Body Corporate property caused by any Guest.
  4. The apartment must not be used for any unlawful purposes.
  5. Guests must only park cars in the designated areas.
  6. Only the number of people shown on the guest registration form may stay in the apartment overnight.
  7. No animals or pets are to be brought onto the complex.
  8. There is NO SMOKING POLICY in place for all common areas and apartments.
  9. Neither the Body Corporate, the Manager nor the apartment owner is liable for any damage or loss of property which a Guest may sustain while on the complex.
  10. The by-laws, rules and regulations of the complex and any reasonable direction of the Manager must be complied with. The apartment must be vacated if after receiving a warning, any Guest fails to comply.
  11. There is no refund for early departure.
  12. The Manager may inspect the apartment at any time with reasonable notice and at anytime without notice if the Manager is of the opinion that there has been a breach of these conditions.
  13. The Manager and the apartment owner are not responsible for any mis-description of the apartment.
  14. In the event of the Guest needing to cancel the booking, a refund of the deposit, less an administrative fee, will only be made if more than 28 days’ notice is given in high season or 14 days’ notice at other times.
  15. The Guest authorises the Manager to charge any credit card for any loss, damage or monetary contribution for which any Guest is liable under this document or otherwise.
  16. If the occupancy ends or is terminated, the Guest must immediately vacate the apartment. The Manager is authorised to do whatever is required to enforce the eviction of any Guest and removal of Guests’ property.
  17. It is the responsibility of guests to ensure the property is left in a clean, tidy acceptable state of repair, with all dishes washed and put away.  Credit Card details are kept with your reservation and management will automatically debit any amounts outstanding for a) extra charges for cleaning b) additional guest stays) extra bedrooms/bedding being used) purchases or charges incurred for damage, theft or loss.
  18. The guest acknowledges that the stated tariff may include costs for promotional inclusions.