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Phone: 07 5531 5651

Email: info@theritzresort.com.au

Address: 8 Philip Avenue, Broadbeach QLD 4218

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Resort Information

Door Cards

Door cards are required for entry to the building, apartments and basement car parking. Keep them with you at all times. Replacement of lost/non returned door cards is $16.50.

An after-hours call out for a lost or damaged card is $55.00 per card.

 

Smoking Policy 

The Resort has a NO SMOKING POLICY within all common areas and apartments. 

If curtains /bedding/furniture is smoke tainted additional cleaning fee of $220 will be charged.  

 

Telephone

The telephone is provided for your convenience and charged at a rate of $0.75 each 15 minutes for a local call and $0.75 per pulse for long distance calls.

Dial ‘0’ for an outside line. Dial ‘9’ for Reception.

Please tell family and friends your telephone number plus “1”. For room to room dialling, add “1” to the apartment number, eg. To phone internally apartment 401 dial “401”.

To phone from outside, ring resort on 5531 5651 and follow prompt.

 

Grounds

Queensland Government regulations on smoking do not allow smoking in any of the common areas of the building – i.e. no smoking in foyer, lift, garage, pool or garden. Smoking only permitted on unit balconies.

 

Apartment Service

Apartments are serviced weekly. If your stay is longer than 7 nights, a mid-stay service is arranged. Daily service can be arranged – charges apply. Extra linen can be hired if required.

As you will notice, we have stocked your apartment with tea, coffee, sugar, milk, shampoo, washing-up detergent, dishwasher powder, toilet rolls etc.

Please feel free to use these complimentary supplies.

Your unit is a fully self-contained apartment, and additional supplies can be purchased at Reception.

  • Tea, Coffee, Sugar
  • Milk
  • Toilet Rolls
  • Laundry Detergent
  • Dishwashing Liquid
  • Dishwashing Powder
  • Shampoo & Soap
  • Beach Towel Hire
  • Baby Stroller Hire/High Chair
  • Beach Trolley

Alternatively, Woolworths is located in the Oasis Shopping Centre. A short walk from the Resort.

 

Refuse

Please place all refuse except bottles and glass in plastic bags before depositing in refuse chute in the hallway. Please place plastic and glass in yellow-top bins on the right hand side of the lift doors in the basement.

All cans, beer bottles, water bottles and small juice bottles to be placed in the allocated tubs next to recycling bin 

 

Barbeque

A barbecue is located in the courtyard adjacent to the pool area and another is located on the rooftop relaxation area. Please ensure yellow gas valve is left in vertical position when you are finished, and leave barbeque in a clean condition for other guests.