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Phone: 07 5531 5651
Email: info@theritzresort.com.au
Address: 8 Philip Avenue, Broadbeach QLD 4218
Check-in time is 2pm, after-hours check-in is available by requesting our After-hours Arrival Information from Reception prior to your arrival.
If you require assistance, staff are available 24 hours by pressing 9 on your apartment phone or pressing the red button near the front door.
Check-out time is 10am. Late check-outs are subject to availability. Please contact Reception to arrange late check-out.
Secure parking is available for 1 car per apartment. If you require additional car parking please contact Reception. There is visitor and street car parking available.
Cancellation Policy
STANDARD( Low Season): If cancelled or modified up to 8 days before date of arrival, no fee will be charged. If cancelled or modified on/or less than 7 days from date of arrival, a fixed amount of $200 will be charged. In case of a no show, the total price of the reservation will be charged.
A Pre Payment of $200 is payable 7 days prior to your arrival. Remaining balance is due 1 day prior to your arrival.
School Holidays ( High Season):If cancelled or modified up to 15 days before date of arrival, no fee will be charged. If cancelled or modified on/or less than 14 days from date of arrival, 50 % of the total amount of accommodation will be charged. If cancelled or modified on/or less than 7 days from arrival date, full amount of accommodation will be charged. In case of a no show, the total price of the reservation will be charged.
A pre payment of 50% is due 14 days prior to your arrival with remaining balance paid 7 days prior to you arrival.
Long Stays (Over 14 nights):If cancelled or modified up to 15 days before date of arrival, no fee will be charged. If cancelled or modified on/or less than 14 days from date of arrival, 50 % of the total amount of accommodation will be charged. If cancelled or modified on/or less than 7 days from arrival date, full amount of accommodation will be charged. In case of a no show, the total price of the reservation will be charged.
A pre payment of 50% is due 14 days prior to your arrival with remaining balance paid 7 days prior to you arrival.
Please Note: The Construction of Signature will commence from the 1 June 2019 in the neighbouring property.